Description

Information Communication, Technology

Information Communication, Technology is intended to equip the candidate with knowledge, skills and attitudes that will enable him/her to apply information communication technology effectively in solving business problems, decision making and in adapting to new working environments.

LEARNING OUTCOMES

A candidate who passes this paper should be able to:

• Demonstrate proficiency in decision making using contemporary information communication technology tools
• Use various application packages to solve business issues
• Use data communication networks, the Internet and e-commerce in optimising business opportunities
• Apply data security measures and procedures
• Implement information systems legal, ethical and social

CONTENT

1.                       Introduction to information communication technology (ICT)

• Introduction to information communication technology
• Computer hardware
• Computer software
• Programming languages and tools
• Information systems personnel and hierarchy
• Role of ICT in business environments
• Information centres
• Impact of ICT in business

2.                         Overview of operating systems

• Overview of an operating system
• Functions of an operating system
• Types of operating systems
• Computer booting
• Selection and acquisition of operating systems

3.                         An overview of application packages

• Word processing
  • Features of a word processor
  • Formatting and editing text
  • Creating and formatting tables

• Spreadsheets
  • Features of a spreadsheet program
  • Formatting and editing spreadsheet
  • Formulas
  • Functions; sum, average,min, max, IPMT, NPV,PMT,PV, VLOOKUP, HLOOKUP, COUNT, IF, sumif
  • Charts and graphs
  • Working with pivot tables
  • Linking formulas in different worksheets
  • What if analysis; Goal seek and solver

• Presentation software
  • Features of a presentation program
  • Typing and formatting text in slide
  • Slide show

• Computerised accounting software
  • Capturing data
  • Features of accounting software

4         Computer networks

• Computer networks concepts
• Computer network hardware and software
• Data transmission media
• Types of computer networks
• Advantages and limitations of networking
• Cloud computing concepts, features and models

4.7 Internet of things (IoT)

5         The Internet

• Introduction to the Internet
• Applications of Internet
  • Using search engines
  • E-mails

5.2.3 Electronic communication

• Internet services – e-mails, www, instant messaging
• Internet service providers (ISPs)
• Applications of internet
• Online collaborative tools; cloud sheets and cloud documents
• Impact of internet on society

6         Data security

• Overview of data security
• Threats and controls

6.3 Data backup and restoration procedures

7         Information systems in an enterprise

• Overview of information systems
• Components of an information system
• Types and characteristics of information systems
• Systems in a functional perspective
• Enterprise applications and the business process integration

8          e-Commerce

• e-commerce concepts and features
• Models of e-commerce
• Impact of the internet on business
• E-commerce enabling software
• Business opportunities in e-commerce
• E-commerce infrastructure and platforms
• E-commerce payments methods
• Challenges of e-commerce
• Securing e-commerce transactions
• M-commerce and applications
• Digital marketing methods

9.          Mobile devices and applications

• Overview of mobile computing
• Types of mobile devices
• Uses of mobile devices
• Overview of mobile applications
• Mobile browsers

10.      Systems analysis and design

• Elements of information systems
• Systems theory
• Types of information systems
• Personnel involved in systems analysis and design
• Systems analysis and design concepts
• Systems development life cycle (SDLC)
  • Definition of systems development life cycle
  • Phases of SDLC
  • Advantages and disadvantages of SDLC
• Requirements elicitation
  • Stakeholder analysis
  • Need for requirements gathering
  • Process for requirements gathering
  • Requirements gathering tools and techniques
  • Gap analysis
  • Prioritisation of requirements

11.               Legal, ethical and social issues in information systems

• Information systems ethical and social concerns
• The moral dimension of information systems
• The legal issues in information systems