Description

Human Resources Management

Human Resources Management is intended to equip the candidate with the knowledge, skills and attitude that will enable him/her to manage and motivate people, work with teams and apply other principles of human resources management in practice.

LEARNING OUTCOMES

A candidate who passes this paper should be able to:

• Develop and execute a human resource plan and strategy
• Design, introduce and use good practice with regard to recruitment, selection, competency development, employee motivation, performance management, disciplinary and grievance procedures
• Organise and maintain appropriate employee records and to extract relevant statistics
• Design, introduce and use systems to ensure compliance with employment legislation
• Address contemporary issues in human resource management

CONTENT

1. Introduction to human resource management (HRM)
   • Meaning and importance of HRM
   • Scope of HRM
   • Features of HRM
   • Evolution of HRM
   • Roles and responsibilities of HR practitioners
   • Structure and functions of the HR department
   • Personnel management versus human resource management
   • Strategic human resources management; development of human resources strategy and human Resource business
   • The role of line Managers in Human Resources Management
   • Basics of Employment Law

2.                   Theories of human resource management

• Foundational theories of HRM
  • Organisational behaviour
  • Motivation
  • Ability, motivation and opportunity (AMO)
  • Resource-based
  • Institutional theory
  • Human capital
  • Agency
  • Contingency

2.2               Motivation Theories and practice of HRM

• Classical theories of motivation
  • Abraham Maslow’s Hierarchy of Needs
  • Douglas McGregor- Theory X and Theory Y
  • Frederick Herzberg’s – Two factor theory

2.3               Other motivation theories

• Vroom’s Expectancy theory
• Equity theory
• Goal theory
• Reinforcement theory
• McClelland’s theory of needs
• ERG theory of motivation

2.4               Motivation in the work place

• Importance of motivation
• Team motivation
• Features of a good motivation system

3.                  Employee resourcing

• Meaning of employee resourcing
• Human resources planning
• The labour market
• Job analysis
• Job design
• Recruitment
• Resourcing assessment tests
• Selection
• Placement and on boarding
• Employee engagement and retention

4.                   Performance management

• Performance management Models
• The performance management process
• Techniques for appraising performance
• Strategies for performance management
• Characteristics of performance management
• The performance appraisal process
• Team performance evaluation
• Impact of performance management to human resources
• Challenges of performance management
• Performance contracting

5.                   Reward management

• Meaning of reward management
• Characteristics of reward strategies
• Developing an effective reward strategy
• Market compensation rates analysis
• Pay structures and wage systems
• Performance related pay
• Non – financial rewards and benefits
• Salary administration policy
• Team rewards

6.                   Training and development

• Objectives of training and Development
• The learning organisation
• Types of training
• Training needs assessment
• Training design
• Implementing a training programme
• Evaluation of training and development
• Career management
• Knowledge management
• Talent management

7.                   Human resources administration

• Employment contracts
• Human resources records management
• Human resources management information systems
• Employee welfare services
• Health and safety policies and procedures
• Basics of payroll management
• Employee discipline

8.                   Labour relations and employee bargaining

• The labour movement
• Role of trade unions
• The collective bargaining process
• Negotiation
• Dealing with disputes and grievances
• Employee participation and empowerment

9.                  Separation strategy

• Forms of employee separation: Redundancies, dismissals and discharge, retirement, Resignation
• The separation process
• Terminal benefits
• Outplacement
• Legal provisions on employee separation
• Exit interviews
• Effects of employee separation

10.               Contemporary issues in human resources management

• Succession planning
• Human resources innovation and technology
• Global HRM
• Managing equality and diversity
• Ethics in Human Resources
• Work life balance
• Virtual working
• Outsourcing
• Employee counselling

11. Case studies in human resource management